Refund Policy

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If you are not entirely satisfied with your purchase, we're here to help.

Top-Up

A transfer of an amount from an Account to a mobile network operator (authorized by us from time to time) to pay for the provision of telecommunication services by that mobile network operator to a pre-paid mobile telephone effected using the Services and the Website.

Refunds

After submitting a ticket, we will immediately notify you on the status of your refund after inspecting the situation.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Contact Us

If you have any questions on how to return your item to us, contact us.